Secure cancellation policyWith our cancellation insurance, you can cancel your reservation with a full refund* until 10 am on the day of arrival.
The premium for cancellation protection is 10% of the booking amount and you can easily add the cancellation insurance when booking online. If you book by email or phone, just tell us to add the cancellation insurance.
*In case of cancellation, we keep the amount you paid for the cancellation protection, the rest is refunded by card or bank transfer within a week.
It is completely free to rebook to new dates, both this year and next year. We do not charge extra to implement the change and the cancellation insurance is included until the new dates. However, you pay the difference if the booking becomes more expensive, for example if you choose a date during the peak season. If payment has been made, the payment will also be included in the new dates.
Without cancellation protection, the following rules apply: If you cancel no later than 2 weeks before arrival - full refund with the exception of SEK 500, which is a cancellation fee. If you cancel later than 2 weeks before arrival - no refund.
All payment is made in advance. The booking is binding when the first payment has been made.